Cancellation and Refund Policy

Effective Date: 5th June 2024

Thank you for choosing Insta Repricer. We strive to provide you with the best tools and services to enhance your online selling experience. However, we understand that circumstances may arise where you need to cancel your subscription or request a refund. This Cancellation and Refund Policy outlines the terms and conditions for cancellations and refunds. If you have any questions or need further assistance, please contact our support team at [email protected].

1. Cancellation Policy

1.1 Subscription Cancellation

  • You can cancel your subscription at any time through your account settings on the Insta Repricer platform.

  • To ensure seamless processing, please cancel your subscription at least 24 hours before the next billing cycle to avoid being charged for the subsequent period.

  • Upon cancellation, your account will remain active until the end of the current billing period. You will not be billed for the next period.

1.2 Immediate Cancellation

  • If you require immediate cancellation and termination of your account, please contact our support team at [email protected]. Immediate cancellations will result in the loss of access to all Insta Repricer features and data associated with your account.

1.3 Account Deactivation

  • If you decide to deactivate your account, all your data and settings will be preserved for a period of 30 days. Should you choose to reactivate your account within this period, you will be able to resume your services without any data loss.

2. Refund Policy

2.1 Money-Back Guarantee

  • We offer a 7-day money-back guarantee for new subscribers. If you are not satisfied with our service within the first 7 days of your subscription, you can request a full refund by contacting [email protected].

2.2 Eligibility for Refunds

  • Refunds are only available for the initial subscription period. Renewal payments are non-refundable.

  • To be eligible for a refund, you must submit your request within 7 days of the initial subscription date.

2.3 Refund Process

  • To request a refund, please email [email protected] with your account details and the reason for your refund request.

  • Once your refund request is received and approved, we will process your refund within 7-10 business days. Refunds will be credited to the original payment method used during the subscription purchase.

2.4 Prorated Refunds

  • Prorated refunds are not provided for partial months or unused services. The full amount for the current billing period is non-refundable once the billing cycle has commenced.

3. Exceptional Cases

3.1 Service Disruption

  • In the event of a significant service disruption caused by Insta Repricer, you may be eligible for a partial refund or credit towards future services. Please contact [email protected] to discuss your situation.

3.2 Account Issues

  • If you experience technical difficulties or account-related issues that prevent you from using our service, please report these issues to our support team immediately. We will work diligently to resolve the issue and may offer a refund or credit based on the circumstances.

4. Contact Information

For any questions or concerns regarding cancellations and refunds, please contact our support team at:

Email: [email protected]

Business Hours: Monday to Friday, 9:00 AM to 5:00 PM (GMT)

We value your feedback and strive to improve our services continually. Thank you for choosing Insta Repricer. Your satisfaction is our priority, and we are committed to providing you with the best possible experience.

This Cancellation and Refund Policy is subject to change. Any modifications will be posted on our website, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about our cancellation and refund procedures.